In the hotel industry, the phrase “7-star hotel” sounds powerful. It creates an instant image of extreme luxury, global prestige, royal service, high-net-worth guests, and…

Resort packages are a common commercial strategy in hospitality. A guest may purchase one inclusive price that covers accommodation, meals, spa treatments, excursions, entertainment, transfers,…

A “USALI P&L” is essentially the Summary Operating Statement supported by a set of standard department schedules. The power of USALI is that it creates…

Running a successful hotel or resort means playing many roles – from delivering exceptional guest experiences to understanding your property’s financial health. While the idea…

Budgeting in hotels and resorts isn’t just an annual finance exercise – it’s the operating blueprint for the entire property. A good budget translates strategy…

Why laundry allocation matters Laundry is one of the quietest “big numbers” in hotel operations. It touches guest satisfaction (linen quality, towels, uniforms), impacts…

Many hospitality finance professionals reach a point where they ask: “I’m a good Chief Accountant… but what exactly do I need to become a…

Most hotels and resorts produce some form of daily revenue report. Many of them are either: The goal of a daily revenue report is simple:…

Closing the month in a hotel or resort is a bit like turning around a plane in 30 minutes: you’re refuelling, cleaning, boarding, and re-checking…

In many resorts, finance is still seen as the “police”: But the most successful properties treat finance as a business partner to operations, not just…

In many resorts and large hotels, materials and equipment are constantly moving: Without proper controls, this movement is a major risk area for loss, theft,…

Hotel finance teams in 2026 are under pressure. Expectations are rising: faster reporting, sharper insights, tighter budgets, and more cross-department collaboration. But the reality is,…